Reduce your churn with engaging onboarding emails.

Educate your users and improve product activation and adoption with another string to your onboarding flow.

The problem:

Your new users are disappearing without a trace. They sign up, barely use your product, and then vanish. 

 

This means a sky-high churn rate. It means you’re losing customers faster than you can find them. High churn is one of the top SaaS killers. 

 

So what can you do?

The solution:

Engage with your users outside of your product. How? 

 

By sending them onboarding emails that educate them about your product, sell them on the benefits, and point them in the right direction. 

 

They start seeing value right away, they activate, and your lifetime value skyrockets.

The best onboarding emails...

Educate

Teach your users about your product, and show them how they can get as much value as possible from it.

Sell

Tell your users about the benefits your product provides, and why it needs to become a vital part of their workflow.

Direct

Point your users in the right direction, nudging them towards your product’s Aha! Moment and activation.

Are we a good fit?

We prefer to work with one or two clients at a time. This allows us to properly embed ourselves in your company and do our best work. As a result, we need to make sure we’re on the same page.

Are you willing to commit to a long-term working relationship?
(Projects tend to last at least two months.)

 

Do you have a budget allocated for onboarding?
(Pricing starts at $4,995.)

 

Will you give us access to any resources we need?
(Typically, this includes speaking with your customers and product team, and looking at your product analytics.)

If you answered “Yes” to each of those questions, then chances are we’re a perfect match!

 

To make sure, fill in our client questionnaire, and we’ll be in touch to arrange a quick chat to discuss things further.

Not quite ready?

If you aren’t ready to commit to working with us just yet, then you might be interested in having us audit your existing onboarding email sequences.

 

You’ll get:

 

 — A report showing you how your emails can be improved.

— A video of us walking you through those improvements.

— The guidance you need to instantly start reducing your churn.

 

An onboarding email audit costs $995.